On super rare occasions you may receive goods that are damaged or faulty. These are usually out of our control, but in the event of this happening, send us a message with a photo and a brief description of the issue.
Please hold on to the goods until we can identify and rectify the issue. On most occasions, the manufacturer will require the faulty goods returned. Faults must be reported within 30 days of receiving the product.
Try Fitness guarantees all of its goods 100%. If you receive the incorrect product, please do not open it. We will need to get it back to exchange it. If you open the product, you will not be eligible for a refund.
Please decide carefully on your choice of product, as Try Fitness does not accept returns or refunds of products, all sales are considered final and cannot be returned.
Please email all order issues and photos to: firstname.lastname@example.org
Should you require to send any items back to Try Fitness due to receiving the incorrect product or a faulty item, if that item received a promotional gift or any extras you will also be required to return these as well.
Should Try Fitness not be able to meet its obligations in providing the products you the customer has ordered from our site a full reimbursement will be made.